©2022 All rights reserved
Skopje ▪ North Macedonia
41° 59' 47.26" N / 21° 25' 53.08" E
Frequently Asked Questions
I'm interested in collaboration. Where do I start?
Great, we are excited! Feel free to drop us a line at email@example.com with brief information about your project (or use our contact form). We will get back to you as soon as possible and schedule an introductory meeting.
What exactly do you do?
We design brands and develop websites — simple as that! You can read more about our services here.
What is your process of work?
Our process of work heavily relies on deep insights and client-vendor collaboration. To develop practical and relevant design solutions, the first step of each branding or website project starts by deeply understanding your company culture, what you do, and your customers' needs. Read more about the specific steps in our process of work.
Do you design and build websites?
Absolutely! Almost all branding and identity projects we work on have digital needs. Our website design & development services can cover UI/UX, wireframing, content architecture, front-end development, and CMS implementation. All websites we develop are SEO & performance-optimized, and fully responsive.
Can I edit the website when it's done?
Yes. We usually use WordPress or Webflow to enable a custom content management system, allowing you to update your website without knowing any coding language.
How long will it take to complete my project?
Each project is different. Branding projects usually take 4 to 6 weeks upon completion, depending on the project's complexity. If you aim for a specific deadline, please include it when you contact us.
What are the payment terms?
We usually charge a 25% deposit to start the project. Then we divide the project into milestones; each milestone completion is followed by additional payment. Since no project is the same, we are flexible about the payment terms and might consider different payment plan that suits both parties.
What is included in a round of revision?
We usually provide 2 or 3 different directions when presenting the visual concepts and up to 3 rounds of revisions on the chosen direction.
What type of companies/industries do you work with?
Our expertise and experience is based around working on branding and website projects for companies mainly in the B2B sector or with professional service providers mainly in IT & Technology; Consulting & Advisory; Utilities & Energy; Construction & Manufacturing; Pharma & Sciences;
How many people will be involved in my project?
On average, around 4-5 roles are involved in each branding & website project. Project Manager; Creative Director; Graphic Designer; UI/UX Designer; Web Developer.
How will your team learn about our business?
Throughout the 'Discovery Workshop,' we go through an interactive (1 or 2 hours) Q&A session where we discuss and learn all details about your organization.
What do you require before starting a project?
We require a signed Master Services Agreement and a deposit to start with the project.
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